POSH Services

The Sexual Harassment of Women at Workplace (POSH) Act of 2013 is an important piece of legislation in India that aims to protect women from sexual harassment in the workplace. The aviation industry, with its diverse workforce and often long hours, can be particularly vulnerable to such incidents.

POSH is essential for the Aviation Industry

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Diverse Workforce

The aviation industry employs a diverse workforce in terms of nationality, gender, and culture. This diversity can sometimes lead to misunderstandings or inappropriate behavior that may not be recognized as harassment in one culture but is in another. POSH helps set clear standards of behavior and promotes inclusivity and respect across the workforce.

Work and Time Spent in Remote and International Locations

Many aviation employees work in transient environments, traveling to different cities or countries regularly. This mobility, combined with irregular working hours and the time spent in remote or international locations, can make it challenging to maintain regular oversight. POSH helps establish guidelines that apply across locations, offering consistent protection.

Customer Facing Roles – High interaction with public

Aviation professionals, particularly cabin crew and ground staff, interact with passengers daily, often in confined spaces. This increases the potential for inappropriate behavior or harassment from passengers or even colleagues. A strong POSH policy helps protect staff from such misconduct, ensuring their safety and dignity.

Employee Well-being and Retention

Ensuring a safe and respectful work environment is critical for employee morale and retention. Aviation roles are high-pressure, and adding the threat of harassment can cause emotional stress and decreased productivity. POSH helps build a culture of safety and respect, enhancing employee satisfaction and retention.

Legal and Reputational Implications

Non-compliance with sexual harassment laws can lead to significant legal challenges and penalties for aviation companies. Moreover, any incident of harassment, particularly in a high-visibility industry like aviation, can severely damage an airline's reputation. Implementing POSH ensures legal compliance and helps protect the company from reputational harm.

Customer Experience

An airline’s customer experience is closely tied to the well-being of its employees. Ensuring that the workforce is free from harassment means that employees are likely to perform better and offer superior service, contributing to a positive experience for passengers.